Frequently Asked Questions

What is Prizm Content Connect?
Prizm Content Connect's document viewer enables viewing any kind of document at a faster speed without downloading anything on client side. The document viewer uses a combination of XML and JavaScript based AJAX and conversion methodologies to create fast rendering of documents on the fly and includes a unique set of capabilities to render, enrich and dynamically deliver content.

 

Which browsers does Prizm Content Connect work in?
Prizm Content Connect's document viewer basically needs Java script enabled. As long as browsers have that it should work fine.
It works with all modern browser environments. Click here to view the browser compatibility report.

 

What document types are supported?
Currently we support more than 300 document types. We are working on adding more to this list. Some of the common ones are listed below. Click Here to view the complete list.

Microsoft Office

Microsoft Word Files  doc, docx

Microsoft Powerpoint Files  ppt, pptx

Microsoft Excel Files  xls, xlsx


PDF

PDF  pdf

Open Office
Open Office Documents odt, sxw, ods, sxc. odp, sxi, odg

Images
Images jpg, bmp, png, gif, tiff

Text
Text Documents txt, rtf, wpd

Auto Cad
dwf, dxf 
   


Can I customize it and add my own brand name and logo?
Yes, and there are various options to do so:

CloudConnect Personalization feature let's you add your own brand name to the viewer for a very low cost. You do not need to install the viewer on your server, just link your documents to our server and you are ready to go.
On the other hand, Prizm Content Connect on premise products allow you to install the viewer on your own server and you get full control. You can change look and feel, add your own skin to the viewer or even add your own logo.
 

How much does it cost?
The CloudConnect product is free, unless you want to personalize it, add your brand, or when you install the viewer software on your servers and embed it into your applications. Click here to learn more about the various products.

What is the difference between Prizm Content Connect - Zero Footprint Viewer, Prizm Content Connect, Prizm Content Connect Plus, and CloudConnect?
CloudConnect - let's you enable your users to view documents directly from your server. No need to buy and set up Prizm Content Conect Server software, just connect to us in the cloud. You maintain your documents on your server and remain in control. You can even add your own brand with the Personalization feature.

 

Prizm Content Connect - Zero Footprint Viewer, Prizm Content Connect, and Prizm Content Connect Plus are on premise viewers. On premise means you install them on your server and then serve your documents through them, thereby allowing your users to view documents. 


The Prizm Content Connect - Zero Footprint document viewer is for PDF, TIFF and Image Viewing, and is included in Prizm Content Connect as an additional, convenient light weight viewing option for your partners and casual users.
The Prizm Content Connect document viewer supports more than 300 file formats.

The Prizm Content Connect Plus document viewer supports more than 300 file formats with high fidelity page level optimization.

Is it secure to link my documents to Prizm Content Connect using CloudConnect?
In CloudConnect, we will not share any of your documents ever. We will not even display them on our website ever. It is up to you on who you send your document links to. Anyone with the document link can get access to the document.
For server based viewer products, since you will install the viewer software on your server, you are responsible who views your documents and how.

 

What is the maximum file size I can convert?
There is no limit on file or page size, but keep in mind that larger files might mean slower loading, based on Internet speed.


Why can't I upload my document on to your server and share the link with others?
We are not a hosting document company, so we do not keep a copy of your documents.


Can I print my document with Prizm Content Connect?
Yes.


What technology does Prizm Content Connect use?
Prizm Content Connect is built on Flex, AJAX technology, JavaScript and CSS. 

How can Prizm Content Connect help my organization?
Prizm Content Connect's document viewer provides significant cost savings by allowing you to view various content formats using a single viewer. The file integrity remains intact and the look and feel is not compromised.

 

Can Prizm Content Connect be used with other software?
Yes, organizations are already using Prizm Content Connect's AJAX document viewer as part of their Content Management System (CMS), Portal Applications, Collaboration Products and Intranet or Internet based applications.



What OS can the server-based Prizm Content Connect product run on?
On On the client side, there is no need to install or set up any product and Prizm Content Connect products can run on any OS and on almost any browser.
On the server side, you just need to install Prizm Content Connect's server software. Here are the supported server operating systems:


Windows Server (32-bit/64-bit)
Windows Server 2000, Windows Server 2003, Windows Server 2008, Windows 2000/XP/Vista, Windows 7
Linux Server (32-bit/64-bit)
Arch Linux, CentOS,  Debian,  Fedora, Gentoo, Knoppix, Kubuntu, Linux Mint, Mandriva, MontaVista Linux, openSUSE, Pardus, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Sabayon Linux, Slackware, Ubuntu, Xubuntu

Server System Requirements
1024 MB RAM
450 MB of free disk space
Java™ SE Runtime Environment (build 1.4+)
Client Systems Requirements
Any JavaScript enabled modern browser with minimum Adobe Flash 9.0 Plugin installed.


I need more information. Who can I contact?
Contact us at info@accusoft.com to discuss your business requirements.

 
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